Frequently Asked Questions
What comes with the rental bike?
Each rental bike has a spare tube, a mini pump, tyre levers, and a mini tool. Be aware that if you need a delivery either outside outside of Mancor de la Vall's area, send us a mail to get a quote before booking your bike. We can provide helmets and pedals as an option (Shimano SPD SL for road, SPD MD for mountain bike and Look Keo)
Where can I pick up and drop off my rental bike?
You can pick up your rental bike at our storage location in Mancor de la Vall. We also offer delivery services to the rest of the island. Contact us to get a quote.
Do I need to book in advance?
While walk-in rentals are available, we highly recommend making a reservation in advance, especially during peak seasons which is March to end of May for Mallorca. Reserving a bike ensures that you'll have the specific size you desire, and it expedites the rental process on the collection day
What about damage and theft?
When you booked with us, you agree our general terms when confirming the payment. Make sure you unterstood these terms to avoid confusion in case of issues.
Here is the link for our general terms.
Why we are not on social media?
We don’t have time to update our pages on a regular basis. We put our effort on our services and regarding marketing, we believe on strong naturel SEO content and word of mouth : you are our best advertisement.